Pharmaceutical Products

At R&S Northeast, we are dedicated to providing quality service and a wide range of pharmaceutical products to our valued pharmacy clients. Our retail pharmacy customers enjoy the price advantages of a full line of products obtained through Generic Source Pharmaceutical agreements.

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R&S Sales Policy »


General Sales Policy


TERMS AND CONDITIONS
Purchase agreements shall be construed in accordance with the laws of the Commonwealth of Kentucky. R&S Northeast LLC (the “company”) and the Customer agree that any and all claims arising under purchase agreements shall be subject to the jurisdiction of the courts of the Commonwealth of Kentucky. A properly executed credit application is required before sales on credit are provided.

Payment for sales and services is to be made from the date of the invoice and within the terms agreed to and as stated on the invoice. Unless otherwise approved by the Company, full payment is due 30 Days after invoice date. Statements are mailed as a courtesy during the first week of each month. Failure to pay invoices for merchandise and finance charges, if any, in full and within agreed terms will result in curtailment of shipments and may result in revocation of credit terms or termination of the business relationship with the Customer.

Failure to pay invoices by due date will result in the assessment of a finance charge of 1.5% per 30 day billing cycle on the outstanding balance. In the event the Company incurs collection costs or institutes suit to collect amounts past due under this agreement or any portion thereof, Customer promises to pay such additional collection costs, charges, and expenses including reasonable attorney’s fees.

Customer agrees not to make any deduction from payment unless credit memorandum has been issued to the Customer. Credits are void 12 months after the date of issue and are valid only against future purchases and may not be redeemed for cash.

Payment must be made in U.S. currency only and may be in the form of check, money order, wire transfer, or credit card. Cash is not accepted. Payments in the form of checks or money order must be addressed and forwarded to the Company’s lockbox at Dixon Shane LLC d/b/a R&S Northeast LLC, P.O. Box 935485, Atlanta, GA 31193-5485. Payments must be received in the lockbox on or before the due date in order to avoid disruptions in shipments and additional finance charges.

The purchase of prescription drugs requires proof of appropriate license(s). Product will not be shipped without proper documentation. R&S Northeast reserves the right to limit purchase quantities. Reports of suspicious order quantities of controlled substances will be reported to the DEA by the Company in accordance with the law.

For sales into states where the Company is not required to collect sales tax, the Customer agrees to report, collect and remit all applicable sales and use taxes to the appropriate taxing authority. If required, the Customer is responsible for providing the Company with documentation of proof of sales tax exempt status.

Every attempt will be made to inform the Customer of policy changes. However, the Company reserves the right to amend prices and terms and conditions of sale without notification.

CREDIT
Credit may be extended to new customers upon completion of a properly executed R&S Northeast LLC credit application. The Customer will go on credit hold 46 days after the date of any unpaid invoice. The Customer may also go on credit hold for exceeding their credit limit, a history of slow payment, for a license discrepancy, for violations of Federal or State Law, or reasons not listed here.

PRICING
Customer orders and credits whether based on submitted quotations or not, are subject to acceptance and approval by The Company.

DAMAGED SHIPMENTS AND DISCREPANCIES
If damage is visible at the time of delivery, a notation of damages should be made on the carrier’s delivery or freight bill or order can be refused. Notification of delivery problems, shipping errors, discrepancies and other claims against sales must be made to the Company within 48 hours of receipt of shipment to ensure consideration for credit, processing of replacement order and to file a freight claim with the carrier.

To avoid processing fees, return of product for damages and discrepancies must be received by the Company within 30 Days of the invoice date. Return policy is outlined in the company Return Goods Policy.

DELAY IN TRANSIT
The Company is not responsible for delays in transit due to weather conditions, carrier strikes and other acts of nature which may impede shipment of product. If an expected delivery has not been received within 10 business days after product was expected to be received, call customer service for status of the order.

SHIPPING
Terms are F.O.B. R&S Northeast LLC Philadelphia, PA 19116. A charge of $9.95 per order will be charged on orders under $200.00. Large orders and special handling requests are billed at additional cost.

Refrigerated shipments will be charged based on weight including required packaging, dimension of package, and destination.

The Company uses UPS and FedEx as prime carriers. Requests for next day, second day, third day, and Saturday delivery is available at an additional cost. To guarantee next day or second day delivery, orders must be placed before 3:00 p.m. Eastern Standard Time (EST).

FORCE MAJURE
R&S Northeast LLC shall not be liable for failure to supply products or to perform on any contract due to strike, acts of nature, acts of Government, and interruptions in transportation, inability to obtain supplies of raw materials, product recalls or other causes beyond the Company’s control.

(07/25/2016)

 

Privacy Policy


This privacy statement discloses the privacy practices for RSNORTHEAST.COM. We respect your privacy and are committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated as you use this site. This policy may be changed from time to time, without notice, at R&S's sole discretion, so please check back periodically.

This statement is intended to notify you of:

  • What personally identifiable information is collected from you
  • What cookies are and how they are used by this site
  • The organization collecting the information
  • With whom the information may be shared
  • How the information is used
  • What choices are available to you regarding collection, use and distribution of the information
  • How you can update, correct, or delete your personally identifiable information
  • The kind of security precautions that are in place to protect the loss, misuse or alteration of your information
  • Our policy for children under the age of 13

By using this Site, you signify your assent to the terms and conditions contained in this Privacy Statement. Please do not use this Site if you do not agree to the Site's privacy practices, as described herein. Your continued use of this Site, after changes have been made to this Privacy Statement, with or without notice, will constitute your assent to any changes.

1. What personally identifiable information does RSNORTHEAST.COM collect?
RSNORTHEAST.COM collects personally identifiable information from our users at several different points on our website. We collect information such as your name, age and email address during registration for certain online activities offered on our site, such as surveys, online purchasing, chat rooms, bulletin boards, or email newsletters. In addition, information is collected when you register for any workshops from our web site, or report a problem to our web site. Whenever you contact RSNORTHEAST.COM, post a message or participate in a Forum, we may keep a record of that correspondence. Wherever RSNORTHEAST.COM collects personally identifiable information on our Site, RSNORTHEAST.COM will make reasonable efforts to include a link to this Privacy Statement on that page.

2. What are cookies and how does RSNORTHEAST.COM use them?
RSNORTHEAST.COM may use cookies to store and sometimes track information about our users. A cookie is a piece of data that is sent to the user's browser from a web server and stored on the user's hard drive. All areas on our web site where you are prompted to register require that you accept cookies. Cookies are used to save your passwords, purchases, and preferences so you only have to enter them once. Please see section 6 below, "What are my choices regarding collection, use and distribution of my personal information?" for more information on cookies. Some advertisers that serve ads on RSNORTHEAST.COM may also use cookies. We do not control these cookies, but we do have access to them. RSNORTHEAST.COM also collects Internet Protocol (" IP") addresses (i.e., addresses which are automatically assigned to your computer whenever you are surfing the internet) to analyze trends, administer the Site, track user's movements, audit the use of our Site, and report aggregate information to our advertisers. Some services which RSNORTHEAST.COM may offer, such as chat rooms or forums, may, from time to time, display the guest's IP address along with a message poster's user name (which may be real or fictional, by choice).

3. Who is collecting your information?
When you are on the RSNORTHEAST.COM web site and are asked to provide personal information, you are sharing this information with RSNORTHEAST.COM alone, unless it is specifically stated otherwise. If data is being collected and/or maintained with any company other than RSNORTHEAST.COM, you will be notified prior to the time of data collection or transfer. If you do not want your data to be shared, you can choose not to allow that transfer at the time of registration, or you can choose not to use that particular service. RSNORTHEAST.COM may run promotions on our site which are sponsored by other companies or may be cosponsored by RSNORTHEAST.COM and another company. Some or all data collected during a promotion may be shared with the sponsor. If data will be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you do not want your data to be shared. Advertisers on the RSNORTHEAST.COM site or web sites that have links on our site may collect personally identifiable information from you. This Privacy Policy does not cover the information practices of those web sites, and RSNORTHEAST.COM has no control or responsibility for the privacy practices of those web sites.

4. With whom does RSNORTHEAST.COM share my information?
RSNORTHEAST.COM will not share your information with others in ways different from what is disclosed in this statement. The following describes some of the ways your information may be disclosed.
(1) RSNORTHEAST.COM may disclose your personal information to business/education partners and sponsors, but this is specifically described prior to data collection or data transfer. Some or all data collected during a RSNORTHEAST.COM promotion may be shared with a sponsor. In many instances, only your email address will be shared with the sponsor. If more information will be shared with the sponsor, you will be notified prior to the transfer.
(2) RSNORTHEAST.COM provides some information to companies that perform certain services for us. These companies are not authorized to release this information to other third parties. This policy applies only to RSNORTHEAST.COM. Different policies may be applicable to third party vendors and suppliers of services on RSNORTHEAST.COM.
(3) RSNORTHEAST.COM may share aggregated demographic information (such as the percentage of users that are male) with our partners, prospective partners, educational institutions, other third parties, and for other lawful purposes.
(4) RSNORTHEAST.COM may disclose account information in special circumstances when we believe it is necessary to identify, contact or bring legal action against someone who may be in violation of RSNORTHEAST.COM's Terms of Use or may be causing injury to or interference with (either intentionally or unintentionally) RSNORTHEAST.COM's rights or property, other RSNORTHEAST.COM users, or anyone else that could be harmed by such activities. RSNORTHEAST.COM may disclose account information when we believe in good faith that the law requires it and for administrative and other purposes that we consider necessary to maintain, service and improve our products and services.

5. How will RSNORTHEAST.COM use the information?
The primary reason RSNORTHEAST.COM collects personal information from its users is to provide you with a personalized experience on our web site. This includes providing content, online registrations and many other services. By knowing some information about our users, we are able to better serve you by providing more relevant content and advertisements on our site. RSNORTHEAST.COM does research on our users' demographics, interests and behavior based on the information provided to us, in order to better serve our users. This aggregated information may be shared with advertisers or business partners.

6. What are my choices regarding collection, use and distribution of my personal information?
RSNORTHEAST.COM is the sole owner of the information collected on this site. We will not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always be given the option of not permitting the transfer. In addition, you can choose not to use a particular service or participate in certain contests or promotions if you do not want to allow your data to be shared. (Please see section 4 above, "With whom does RSNORTHEAST.COM share my information?" for complete details of how your information may be shared). Some RSNORTHEAST.COM promotions may ask for your email address in order to send updates, newsletters, special announcements, etc. When you participate in these types of information delivery, you will automatically receive information-related email, unless you choose the no-email option that some registrations offer. These information-related email messages may include targeted announcements. You also have choices with respect to cookies. By modifying your web browser preferences, you have the ability to accept all cookies, to be notified when a cookie is set, or to reject all cookies. Please be aware that if you choose to reject all or some cookies, you will be unable to use those services on RSNORTHEAST.COM which require registration in order to participate.

7. How can I update, correct, or delete my personally identifiable information?
You can change your personally identifiable information at any time by sending an email to customer_service@rsnortheast.com.

8. What security precautions are in place to protect the loss, misuse or alteration of my information?
RSNORTHEAST.COM takes reasonable precautions to protect our users' personally identifiable information, and to ensure that it is treated in accordance with the terms of this Privacy Policy. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, RSNORTHEAST.COM cannot ensure or warrant the security of any information you transmit to us. When we receive your information, we make a reasonable effort to ensure its security on our systems. In addition, we require that any third-party who provides services for our users at RSNORTHEAST.COM is a secure site.

9. What is the policy for children under the age of 13?
RSNORTHEAST.COM respects the concerns of parents and guardians regarding their children's visits to and use of our site, and has special privacy rules for children under the age of 13. RSNORTHEAST.COM requires that children under the age of 13 get permission from a parent or guardian before submitting any personally-identifiable information to our site. When a guest under the age of 13 registers, he or she is required to provide the email address of his or her parent or guardian, and that parent or guardian may receive an email alerting the parent or guardian of such registration. If you have any questions regarding this Privacy Policy, or would like more information, please contact us at customer_service@rsnortheast.com.